Payment for your order through the Lezlie Caryn Designs website is made quickly and easily. All major credit cards are accepted through PayPal, Venmo, Apple Pay, Google Pay, or Pay Over Time with PayPal or Interest Free Payments with Affirm. 

If you are interested in a piece from a post you see on the Lezlie Caryn Designs Facebook or Instagram pages that is not yet on the LCD website, you can message or email lcdesigns212@gmail.com We will be happy to take your order, send you an invoice, and ship after payment is made & verified.

No personal checks are accepted. 

Although I do love cash, please do not send cash thru the mail!

**No order will begin processing until payment has been made & verified**

If there is a piece you love posted on the Lezlie Caryn Designs Facebook or Instagram page that you would like to reserve until you can pay for the item, message or email lcdesigns212@gmail.com and we can set up a payment schedule for you. 

If the item is on the Lezlie Caryn Designs website you can check out using one of our “Pay Over Time” checkout options with PayPal or Affirm 

A 50% non-refundable deposit would be required to hold your piece which will be shipped when the final payment in full has been made.

All purchases within the State of New York will automatically be charged with the appropriate NYS Sales Tax.

We cannot guarantee any changes or cancellations to your order once it has been submitted. If you need to change or cancel your order, please message or email lcdesigns212@gmail.com ASAP.  We will make every attempt to honor your request.

We cannot cancel any order if you have been notified that your order has started processing or has been shipped.

Each item from Lezlie Caryn Designs is completely hand-made with precision, special care and attention to detail. This is a process that can’t be rushed. Since we do not stock large quantities of each item, orders are processed and scheduled on a first-come, first-served basis. Every consideration is made to make sure you receive your order in a speedy and timely manner.

Similarly, if your piece is custom the design process needs to be taken into consider. Pieces that contain gemstones or pearls and other materials that require being ordered extra time is needed. Each of these components must be placed carefully and precisely one-by-one. The very nature of this process takes some time. Please allow the time required to complete your piece as you see it in your vision.

Please allow extra time during holiday seasons.

Domestic orders, before taxes, will have a flat rate shipping fee of $15.00 added to the order which includes insurance.

Lezlie Caryn Designs will always look for the least expensive way to ship your order.

All orders are shipped via Postal Service, Priority Service, or United Parcel Service (UPS) with insurance & tracking information. You will receive an email with a notice of shipping, your tracking # and when you can expect your delivery.

Please allow extra time during holiday seasons
No shipments will be made to a P.O. Box
Express and Overnight shipping is available at an additional cost
No International Orders are taken at this time.

No returns can be made or will be accepted without prior notification or authorization by us. Contact us at lcdesigns212@gmail.com to authorize your return.

We want you to be happy with your purchase. If for any reason you are not completely satisfied, we will gladly accept returns within 14 days of the delivery date, provided that the items are new and unworn with all packing materials included. We will issue a refund for the purchase price, less shipping charges, which are non-refundable, once the shipment is received by us.

All original paperwork and packaging must accompany your authorized return including a detailed explanation for the return or a refund cannot be made.

All returns must be shipped back to Lezlie Caryn Designs to the address you will be provided.
Shipped returns must include insurance for the dollar amount of the item(s) being returned with tracking. 

We cannot be responsible for any lost or damaged shipments.

Shipping charges are non-refundable except for items that are damaged upon your receipt during shipping. In that case, a replacement with the same item and free shipping by LCD will be made, or an LCD Store Credit by way of a Gift Card will be issued for the total purchase price of that item once the damaged item has been received by us.
An item returned beyond 14 days of the date of delivery, but within 30 days of delivery will receive an LCD store credit via Gift Card for the amount of your item only. No shipping charges will be refunded.

Once your return is received, inspected and approved, a refund, if applicable, will be promptly processed and issued in the same form as your original method of payment.
Items deemed to have been worn may only be returned if they are confirmed to have been defective in some way.

In the event an order is returned to us due to a delivery that cannot be made to the address supplied to us at the time of ordering, you will be promptly notified. You will be charged to re-ship this item to a new or different address. We will re-ship this item at no additional charge if it was our error.
If you have refused delivery of this item for some reason, charges will apply.

No refunds will be made due to improper wear & care of the item.

We cannot accept any returns after 30 days of delivery date.

No returns or refunds will be given on Final Sale, Limited, Discontinued or Custom-made items
LCD does not offer exchanges except for damages due to shipping
No C.O.D. or postage due returns will be accepted

All returns, exchanges and credits are dealt with on a case-by-case basis to determine the best way to satisfy your order. 

Exceptions to the above may apply.

At Lezlie Caryn Designs custom orders are always welcome. If you would love a custom design, please send an email and we can discuss the perfect piece for you. A consultation will be made via e-mail, phone, video chat or in person if possible.

Once an idea and design is decided on by you, and approval to “go ahead” has been made in writing, an invoice will be sent to you via email.
A non-refundable, 50% deposit will be required to begin your custom piece.

Any changes made to the approved, initial design before fabrication, will have additional charges applied.
Once we have started working on your custom piece from our discussions, sketches and approvals, no changes of any kind can be made
If you decide to cancel the piece from being completed once fabrication has begun, you will be charged for any time and material costs that have been specifically purchased and used for the creation of your piece over & above the non-refundable 50% deposit

Upon completion of your order, the remaining balance of the invoice will be required to be paid before your order is shipped

All custom order items are final sale and cannot be returned or exchanged

Please be patient with the custom order process as it will ensure that you get exactly what you want
Custom orders placed during holiday season might take longer to complete

Custom orders by Lezlie Caryn Designs are made to your specifications after consultation and your approval of the final design is made via e-mail, phone, video chat or in person when possible. Therefore, we cannot offer returns or exchanges on these custom-made items.

Every precaution is taken to make sure you get exactly the item(s) you ordered and approved, which is why no custom order will begin fabrication before your approval and “go ahead” is received. We stand behind our products and it is our goal to make sure you are completely satisfied.

Instructions for care & cleaning your hand-made sterling silver/gemstone jewelry is included with each purchase

As you are our valued customer, you will receive a complimentary gift of an anti-tarnish plastic baggie with an anti-tarnish tab for storage and a silver cleaning cloth with all sterling silver jewelry

All orders for Dog Breed jewelry will also receive a Lezlie Caryn Designs “In Case of Emergency” door/window decal

All sterling silver jewelry will arrive beautifully boxed in a Lezlie Caryn designer jewelry box for you to keep or for gift giving

Make sure to sign up on our mailing list to receive information on new items, sales, holiday discount and shipping, and all information  about our hand-made jewelry